Acuver Partners with SAP, leverages SAP C/4 HANA to offer “Unified Customer Experience”


Acuver Consulting, a technology services company has announced a partnership with SAP to provide a unified experience solution to its customers. The company aims to leverage SAP C/4 HANA solution enabling businesses to build a unified customer experience that will generate better business outcomes.

Acuver intends to help businesses create an authentic and personalized customer journey with SAP C/4HANA solution across Commerce, Sales, Service, Marketing and Customer Data. This will include the integration of experience data with existing operational data that will enable clients to manage supply chains, networks, employees, and end-to-end core processes more efficiently.

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On the occasion, Rajiv Upadhyay, Managing PartnerAcuver Consulting, said, “With complex technology landscape and increased focus on the customer, it has become vital for businesses to break down silos between different systems. They need seamless end-to-end data flow that provides intelligence required for creating personalized experiences. Acuver will work with SAP C/4HANA Suite to offer best-of-breed solutions to our clients and enable them to deliver unique experiences to their customers.”

Businesses all over the globe have increased their focus on optimizing value at each customer touchpoint and offer a unified experience throughout the customer journey, in order to gain competitive advantage. According to Forbes, 84% of companies that work to improve their customer experience report an increase in their revenue. Acuver plans to help clients understand behaviors across the dynamic touchpoints in order to help create relevant experiences that can gain better results in terms of revenue, as well as, customer loyalty.

About Acuver Consulting  

Established in 2013, Acuver is a technology consulting company delivering a broad range of customer experience and supply chain solutions to global enterprises. Acuver works at the intersection of business and technology to help clients improve their performance and create sustainable competitive advantage. Acuver has been offering Customer experience and Supply Chain solutions and services to enterprises globally. Our consultative approach is predicated on the clear understanding that customer-centric business management is pivotal to the long-term success of the business.

Acuver – Company Backgrounder

Acuver is a leading supply chain management IT solutions company with customers globally spread across Sweden, Australia, US, Singapore and India. Their client list includes prominent brands in retailing such as Gati, Godrej Interio and Croma to name a few.

Acuver launched in 2013, is headquartered in New Delhi and has branch offices in Bengaluru and Singapore. Its leadership team includes Sunny Nandwani, Founder and Managing Partner; Satyajit Jena, Partner and Chief Product Specialist and Mayank Gupta, Associate Partner. The Founders have a strong technology background with Sunny Nandwani, a technocrat and an IIM alumnus while his cofounders Satyajit and Mayank hail from prominent IIT’s.

Having worked together in previous organisations, the 3 friends always contemplated entrepreneurship. The Eureka moment came when they found that they have been debating a routine set of challenges in the supply chain industry every time they met. They found a pattern emerging and distinctive gaps in the industry that needed immediate attention. This inspired an idea in them that went on to the formation of what is today known as Acuver Consulting.

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Acuver has grown rapidly ever since its inception from an original 3-member founding team to a team strength of 100 plus today within a few years. It is notable to observe that the company has been registering double digit growth year on year and scaled as a bootstrapped company without external investments.

Its Services include Supply chain solutions, product engineering and platform development for diverse industries. Its product roster includes, OpsRoom a SAAS based solution which gives companies the visibility to track key application processes that aid in real time decision making. OpsRoom effectively automates repetitive and manual tasks in supply chain and is designed to help an application support process become agile and responsive and to recover efficiently.

Spokesperson profile

Sunny Nandwani is the Founder and Managing Partner of Acuver Consulting. Here he has been instrumental in conceptualizing and scaling Acuver to a 100 strong company today along with his two cofounders. His strong domain knowledge supported by his business acumen aided him to scale the company from the ground up. He plays the role of the CEO at Acuver and is responsible for its overall operations and growth.

Sunny is a true advocate of creating “Compelling Customer Experiences”. As a founding member, he takes charge in spearheading the vision of the company and providing his partners and customers with a seamless experience with Acuver.

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He set out on the Acuver journey armed with 15 plus years of core experience in the Supply Chain domain. During this period, he has essayed multiple roles across varied International geographies including US, Europe and Japan, while serving several Fortune 500 companies. He credits his technology and leadership skills to experience gathered from working with several companies big and small over the years, including prominent companies such as Infosys, Genpact, Accenture and Expicient.

Sunny an IIM Bangalore alumnus also holds an engineering degree from Bharati Vidyapeeth. An ardent family man, he spends his free time reading and staying up to date on the industry.

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