IIM Lucknow Introduces Operations Officer Program in India

Taught by leading IIM Lucknow faculty, this programme, in collaboration with Emeritus, aims to upskill professionals towards leading operational excellence and business growth.  


Mumbai, April 28, 2022: The Indian Institute of Management Lucknow (IIM Lucknow), ranked as the #4 best B-School in India (Business Today, 2021) and #7 as per NIRF, 2021, has announced the launch of the first-of-its-kind Chief Operations Officer Programme with Emeritus, the global leader in making high-quality education accessible and affordable to individuals, companies, and governments worldwide. This high-impact 11-month programme will enable business leaders, aspiring and new COOs to improve their organisation’s operational efficiency, resilience to disruption, and business growth.

IIM Indore is the top IIM in India which always plays an important role in churning out quality management professionals. It introduces various innovative programmes in the field of management that play an important role in career development and help professionals find employment in diverse fields.

Transforming operations into an engine of growth and innovation requires strategic and creative thinking from being purely operational, as was the case in the past. In this context, the role of the Chief Operating Officer (COO) has thus evolved into being a major strategic partner accountable for leading the operational transformation initiatives to achieve greater customer-centricity amidst accelerated changes in demand, technology, and data. To position a business for greater profitability, a trailblazing COO must recalibrate strategic priorities, embrace new ways, and focus on cost control and efficiency. According to IBM Insight (2021), 81% of COOs rely heavily on data to improve their organization’s operational efficiency.

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The Chief Operations Officer Programme allows professionals to enhance their practical, industry-aligned skills to improve operational innovation and efficiency to boost business growth. Delivered through a blend of engaging live online sessions and a five-day in-campus immersion at the IIM Lucknow campus, this programme, taught by distinguished IIM Lucknow faculty, is ideal for senior professionals and business leaders with over ten years of work experience. The programme curriculum includes ten contemporary modules, a capstone project, and real-world case studies, which will equip participants to drive greater business efficiency and impact with a best-in-class experiential understanding of digital and engineering operations. On successful completion of the programme, participants will receive a certificate of completion from IIM Lucknow and eligibility for the prestigious IIM Lucknow Executive Alumni Status.

Commenting on the launch of the programme, Programme Directors, Dr Suresh K. Jakhar, Associate Professor, Operations Management & Dr Himanshu Rathore, Assistant Professor, Operations Management, IIM Lucknow, said, “To gain a competitive advantage in today’s business environment, operational leaders need to develop and drive operational capabilities from a strategic perspective. The operational capabilities of a company allow it to steer its way through a volatile, uncertain, and competitive market. This programme is designed for COOs/ business leaders to develop the necessary operational skillsets that are required to think strategically, act decisively, and drive value chain innovation”.

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Mr. Mohan Kannegal, CEO, India and APAC, Emeritus added, “With businesses taking a digitalised approach in recent times, the role of the COO has seen a 360 degrees shift. Multiple industry reports suggest that close to 54% of COOs plan to make changes in technology transformation for business efficiency in 2022. In this emerging context, the ability to navigate complex organisational challenges, drive innovation, optimise resource utilisation and costs, and foster seamless collaboration across teams is imperative for business growth. We are pleased to collaborate with IIM Lucknow in offering this executive certificate programme, designed to be the first step for successful COOs in the making”.

This path-breaking programme begins on June 30, 2022, and has a programme fee of INR 4,00,000 + GST, with an early bird discount of INR 28,000 + GST for participants who apply by May 5, 2022. The programme is offered through Emeritus, a global leader in making high-quality education accessible and affordable, offering a digital-first, seamless learning and high engagement experience.

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