December 31 is the last day to get iPhone battery replacements at a discounted price and in Mumbai at least, the rush is real. For people who are oblivious, Apple admitted to slowing down old iPhones to prevent unexpected shutdowns and to compensate for this, decreased the cost of replacing a battery of an iPhone that isn’t in warranty from Rs. 6,500 to Rs. 1,995. This scheme is valid for your iPhone SE Rs. 16,999, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8 Rs. 54,999, iPhone 8 Plus Rs. 65,550, along with iPhone X.
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At an Apple authorized service center in Colaba, Mumbai, we saw long queues of walk-in customers waiting for the mandatory diagnostic tests before your battery replacement, with wait times stretching close to an hour. It’s something we noticed firsthand in a try to check if our out-of-warranty iPhone SE was eligible for a battery replacement.
At our time there we discovered at least ten other customers walk in and take tokens to wait in line to have their iPhones assessed, aside from an odd request to have AirPods cleaned and yet another who showed up to pick a MacBook Air sent in for repairs.
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Certainly, the three counters committed to iOS apparatus issues were not up to the job with lines being more than they are on a Friday afternoon. It had been compounded with a few other users who showed up following booking appointments online. The service center didn’t have another section for these
customers; rather, they were allowed to jump the queue, which led in those already queued up feeling irritated and confused.
What was interesting it was a diverse group of people in the scene and not all they were out of Colaba or perhaps Mumbai, using some from Silvassa and Nagpur, probably on business or employment trips. There were bank executives, college students, housewives, businessmen, and well, people who live and breathe technology like us, toting iPhones ranging from the iPhone 6 to iPhone 8 Plus, with ours being the only iPhone SE we came across.
It’ll be interesting to see if Apple declares how big of a hit it took on its year-long battery replacement program, but one thing is certain, it appears to be a hit with its Indian customers, who do not seem to mind holding on to their iPhones more than you’d anticipate.
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